520 E. Kendall Drive, Suite C - Yorkville, IL 60560
Expecting?
Join Our Family?
Insurance
Expecting?
Expecting?
Congratulations on the arrival of your new baby! While this should be a joyful time, it can also be intimidating to care for a baby. You may be filled with first-time worries and wonders, and babies do in fact have health issues that are different from older children or adults. Thankfully, many of these issues are quite innocent, and you will gain confidence quickly in your new role as a parent. The pediatricians and staff of Whole Child Pediatrics want to guide you in this journey.
Schedule your baby's first appointment
When your baby is born, call 630-385-2360 for your first appointment
Congratulations!
Join Our Family?
Join Our Family
We know have a choice when choosing your childs doctor so that you have the best fit possible.We are currently accepting new patients.
Please contact our office staff for assistance with the transfer of your child’s personal health information.
Insurance
Insurance
Each insurance plan is unique. Many plans have limits and/or exclusions that apply to your child's medical care. We recommend that you check with your individual plan to find out what services are covered, if we are an in-network provider, and how much they will reimburse you for medical expenses. The office accepts major medical in-network PPO insurance. The best way to check if we are in-network with your insurance is to call them and provide our billing NPI (National Provider Identifier) number: 1346598190.
Right now, we are currently accepting new patients with the following insurance:
- BCBS – PPO plans only
- If you have a ministry sharing plan you will be classified as a self-pay patient.
We are not currently accepting any new patients with the following insurance:
- Aetna
- Cigna
- United Healthcare /UMR– We are unable to see you as self-pay
- HMO plans of any kind– We are unable to see you as self-pay
- Humana
- Medicaid – We are unable to see you as self-pay
- Tricare – We are unable to see you as self-pay
- Temporary plans
- Short term plans
- Ancillary plans
- Foreign exchange plans
- Out-of-state student plans
- Third-party plan
CURRENT PATIENTS
- We will continue to see you if you currently have, and we are currently billing, United Healthcare. If you switch to United Healthcare, we will no longer be able to see your family. This is an insurance rule we must abide by. Even though you are established with us, you are considered “new” with United Healthcare.
- We will continue to see you if you currently have Aetna. If you are a current patient and switch to Aetna, we will still see your family if it is a plan we accept.
- We will continue to see you if you currently have Cigna. If you are a current patient and switch to Cigna, we will still see your family if it is a plan we accept.
*We are unable to bill secondary insurance plans.
*For all personal injury, motor vehicle and work-related injury appointments please go to the nearest ER or urgent care facility for treatment and follow-up care.
Calls During Office Hours
All patients are encouraged to call with any questions. The office staff is trained to answer most non-clinical questions, including billing inquiries. For medical related questions or problems, the staff is not able to give any advice over the phone.
If you have a medical related inquiry regarding your child, we’d ask to give us a call at (630) 385-2360 and leave a message with the staff. Your provider, the provider on-call or the nurse will return your call.
Please keep in mind when leaving messages during office hours that our priority is with the patients that are in the office. Thus, your call will be returned once a medical caregiver finishes seeing our priority patients in the office.
After Office Hours Calls
If your child or teenager becomes acutely ill after office hours and you cannot wait until the next morning, the “on-call” provider will speak to you or return your call. Our phones are not answered after hours by an answering service, they go directly to the “on-call” provider.
The “on-call” provider will determine whether they can handle the situation by phone and see you in the office the next morning or whether it will be necessary to have your child seen in the emergency room.